Shipments and returns

Shipment

Packages are dispatched to you via 2 main couriers:

1) Couriers Please for Melbourne and Metro (Local) deliveries.

2) Toll - for some local, all non-metro Victorian and Interstate deliveries.

*We can, and are happy to make alternate arrangements if required - call us.

Goods will be dispatched next business day from invoicing for account customers and next business day after payment is confirmed for Cash customers.

All goods will be packed appropriately.

Returns

Normal goods may be made within 7 days of invoice provided the packaging is undamaged and goods presentable for resale.

Items specifically ordered in (non-stock items) may not be returned as unwanted.

Warranty applies to all goods sold.

Direct to Manufacturers warranty applies to some items - e.g.:

LCD Monitors, Printers, Notebook Computers, Branded Desktop Computers, etc.

Most other items are return to us for warranty.

Please call us (03) 9761 4777 before returning goods for warranty to ensure the smoothest, and quickest resolution to any warranty issue.